The Credo Automax is a place where the genuine concern and care of our guests is our highest mission. Motto Opportunities through automobile ownership. Three Steps of Service - Anticipation and fulfillment of each guests' needs.
- A warm and sincere greeting and farewell, using the guest's name with a smile.
- Make each guest feel appreciated and each visit memorable.
Service Values: I Am Proud to Be Automax - I build strong relationships and create Automax guests for life.
- I am always responsive to the expressed and unexpressed needs of our guests.
- I seek solutions to meet our guests' needs.
- I own and immediately resolve guest problems.
- I am empowered to be creative and have fun.
- I continuously seek opportunities to innovate and improve the Automax experience.
- I create a work environment of teamwork and lateral service so that the needs of our guests and each other are met.
- I have the responsibility to continuously learn and grow.
- I am involved in the planning of the work that affects me.
- I am proud of my professional appearance, language and behavior.
- I behave in a legal, fair-minded and balanced manner.
- I protect the privacy and security of our guests, my fellow employees and the company's confidential information and assets.
The Employee-Partner Promise At Automax, our priority is to make and keep our commitments to customers, colleagues, the company, and ourselves. We nurture and maximize talent to the benefit of each individual and the company. Automax fosters a work environment where personal and professional qualities of life are enhanced. |